Our terms and conditions apply to all agreements between the seller, who is Bureau by Storm and you as a buyer.
As our client, we expect you to read our terms and conditions and accept them and we always make sure to refer to them at the beginning of a collaboration.
- Rights to the final result
After you have paid, you own the right to everything we deliver to you cf. our agreement, unless anything else is agreed on in a written agreement.
- Compliance with the scope of the project and agreed deadlines
We will give you a deadline for when we will need your inputs at the latest in regards to the project. If you do not comply with your agreed deadline, the time schedule for the project will be postponed significantly. If that is the case, you will be notified about the new time schedule. If you exceed the deadline the second time, we will be forced to add additional expenses, as a large part of our work depends on project and time management and will have large consequences for our bureau and other clients, if time schedules are exceeded.
- Our collaboration always includes one light round of feedback
When you choose to work with us, we always use our professional knowledge and experience. That is why you choose us. We do not take lightly on that. In other words, it means that you will not direct our keyboard or control how we execute the task. We know how to execute and deliver. Otherwise we would not do what we do. Every day. When you receive the final result, you are more than welcome to give feedback (a so-called feedback round) on the result we have delivered. However, it is only a light feedback round and not a profound change of our work. Your feedback must be delivered to us in a written email, and it is important that you are clear and concise in your feedback.
- Deadlines for feedback
If you have any corrections to the content we have delivered to you, you must contact us within 7 days after you have received the content. You have one feedback round. If we have not heard from you after 7 days, we consider the content to be approved and we continue our work.
- Payment deadlines
Generally the payment deadline is 8 days net on invoices from Bureau by Storm. That means you must pay no later than 8 days after receiving the invoice, unless something else is agreed on in a written agreement.
Deposit for waiting list, payment rates or continuous payment by agreement
We will gladly clear out our calendar for you and your project. We spend a lot of time planning and coordinating our clients’ projects in connection to our own calendars. But we often have a shorter or longer list of waiting clients. When you book us for a project, smaller or larger, you will need to pay a deposit immediately for 2500 DKK + VAT. If you have booked us for a project for more than 40.000 DKK, you must pay 50% at the beginning of the project and 50% when we deliver the finished project to you. Your deposit will be deducted from the full price. If you should choose to withdraw from the waiting list or from a collaboration, the deposit or prepaid rates will not be refunded. If you choose an hourly payment, you will receive an invoice with the amount of hours spent around the 20th every month.
The payment for our Content Marketing and LinkedIn packages is a bit different: Here you must pay the agreed price in prior every month for the amount of time we have agreed upon.
- Late payment and reminders
In case the invoice is paid too late, we ascribe a 2,0% interest for every commenced month. Moreover, we impose a 100 DKK fee per reminder letter. By exceedance of payment deadline, all current work on your project will be stopped until the overdue amount including interests and fees has been paid. That means that the collaboration will be held in abeyance until the overdue amount including interests and fees has been paid. Please be aware that a missing payment is considered a violation of our agreement on deadlines, whic in some cases means that we will need to charge additional payment in order to finish the project (see paragraph 2). If an overdue invoice has not been paid after several reminder letters, the case will be transferred to debt collection. This will result in additional expenses.
- Price changes
Our prices can change, but we will always inform you in advance if prices increase. If you have gotten a written offer, the offer stands for 30 days from the date of offer. If the size of the project changes significantly during the project, the price will also change. Naturally you will be notified, if the price is changing.
- Confidentiality and reference rights
As collaborators we can receive confidential information about each other. Both parties agree that every person, employees and consultants maintain and treat this as confidential information and will not share confidential information with third parties. However, it is important to point out that no matter the above, every piece of information that is publicly available or will be made publicly known without the two collaborating parties involvement or received by a third party outside any confidentiality agreement, is not defined as confidential information. Bureau by storm has the right to make the client relation and project public as a part of our marketing unless anything else is agreed.
- The legal responsibility for the content
As our client it is your responsibility to thoroughly read everything we send to you for approval. When you have approved the content, the content is your legal responsibility. We check all the facts and never write anything we cannot vouch for. We are on your side. But as the real sender of the content, you are responsible in case of possible disputes or lawsuits. We know the marketing law and we are big fans of it. Therefore we naturally advise you underway, but you have the final responsibility. The individual copywriter or Bureau by Storm as a company can not be held accountable for damages or losses, that could directly or indirectly occur due to the information that is written on our website or other places we are located digitally.
We reserve the right to make price changes, typing errors and sold out goods. Any disputes must be settled by the Danish courts according to Danish law.
- Warranty for results
Neither Bureau by Storm or the individual copywriter is responsible for and cannot guarantee a certain result by implementing copywritten by us.
Bureau By Storm
Updated on 15. April 2021